FAQ – Saintxcapital

How long does it take to open an account?

Trading accounts are opened immediately after a short registration process.

What documents i need to provide to verify my account?

Proof of identity – passport, national identity card. Proof of address – bank/card statement or utility bill Proof of Identity. Proof of address: must have been issued no longer than 3 months ago. Examples of documents which can be provided are: Water/gas/electric/internet/landline telephone bill we are unable to accept mobile telephone bills or documents that list a P.O. Box as a residential address or online statements.

How long does it take to open an account?

Verification process takes around an hour for each account. Of course, this will depend on how accurately you can provide us with the correct required documents. Once the documents have been submitted, we can have the account approved within 60 minutes during working hours of the compliance team. If you would like to check the status of your documents, please contact us via email or phone number and we can offer you immediate assistance. If any further documents are required, we will send you an email to inform you.

Can i register without making a deposit?

You do not need to make a deposit in order to log in to United capital fx client area or to open various trading accounts. However, if you wish to start trading, you must make at least the minimum required deposit.

Problem with registration

If you have problems logging in, or if you receive an error message during registration, please contact our support team to assist you ASAP.

Account closer

To close your account please contact your account manager directly.

What are the methods I can use to fund my trading account

Account funding can be made via the client area. Methods can be chosen by clicking on the ‘Deposit’ tab. Bank Wire transfers can take up to 1- 5 working days depending on the bank and Credit/Debit card deposits are immediately updated in the account.

Which currencies can I use to make a deposit?

You can fund your account with EUR, USD, CAD and GBP by clocking the Deposit tab, to fund the account with different currencies, please get in touch with your account manager.

What is the minimum amount for opening a trading account

The minimum amount to open and activate an account is $250.

How to make a withdrawal?

It is effortless. You must log in to our client portal and request your withdrawal. Our account management officers will receive your request and proceed accordingly.

Withdrawal time frames

Depending on the method used, withdrawal can take up to 24 hours. Once the withdrawal request has been processed, it could take up to another 24 hours to reach your account if we are returning your initial investment to your credit card. Bank Transfers can take between 1 to 5 working days to reach your account

Trading

For trading questions and answers - We recommend contacting your personal account manager at United capital fx.

Who controls my funds at Saint Capital?

You always retain full control over your funds. All accounts are held strictly under the client’s name, and only the client can deposit or withdraw funds. No employee, broker, or account manager can move money in or out of your account under any circumstances. Account managers may place trades only with your explicit permission, but they never have access to your capital.

Are my funds separated from Saint Capital’s company funds?

Yes. All client funds are fully segregated at all times and are never mixed with Saint Capital’s operational capital. This decentralized structure ensures that client assets remain protected and independent from the company’s financial activity.

What happens to my money if Saint Capital goes bankrupt?

Client funds remain fully protected. Because all accounts are held separately under the client’s name and outside of the company’s balance sheet, your funds are not affected by the financial condition of Saint Capital. Even in the unlikely event of company insolvency, clients retain full access to their accounts and can withdraw their funds normally.

Are my funds insured?

Yes. Each account is insured up to $400,000 through AIG insurance, which is significantly higher than the coverage offered by most traditional banks. This insurance applies per account and adds an additional layer of protection for client capital.

Can I withdraw my money at any time?

Yes. Clients can withdraw capital, profits, or the full account balance at any time without restrictions. Withdrawals can be requested directly through the client dashboard and sent via bank wire, international transfer, or crypto, depending on client preference.

How fast are withdrawals processed?

Withdrawal requests are processed immediately on our side. Once released, the final delivery time depends only on the traditional banking system or blockchain network used. Saint Capital does not delay or hold withdrawals.

Is there a maximum withdrawal amount?

No. There are no withdrawal limits. Saint Capital works with corporate and high-net-worth clients, and withdrawals in the eight to nine figure range are fully supported.

What if my funds are invested when I want to withdraw a large amount?

Clients can close positions at any time directly from their dashboard. For larger withdrawals, we recommend giving 1–2 business days’ notice to your account manager so positions can be closed efficiently and unnecessary market exposure or losses can be avoided. This is a recommendation, not a requirement.

Do you guarantee returns?

No. Guaranteed returns are not permitted, except in specific savings products where explicitly stated. All investment performance depends on market conditions. Saint Capital operates with full transparency and never promises unrealistic or fixed profits.

How do you manage risk in my account?

Risk is strictly controlled and always discussed with the client in advance. We use advanced stop-loss and risk-management systems to limit downside exposure, typically within 5% to 15%, depending on client preference. Only 40%–50% of account capital is ever actively invested, while the remaining funds stay dormant to protect open positions and ensure immediate liquidity.

What happens during market crashes or extreme volatility?

Because we never deploy the full account balance and use strict stop-loss systems, accounts are designed to withstand market volatility. Exposure is reduced automatically, and capital preservation remains the priority in all market conditions.

How does Saint Capital make money?

Saint Capital earns through a transparent spread, which is the difference between buy and sell prices. In addition, account managers earn a performance-based commission of approximately 5% of profits only. This means the company and the account manager succeed only when the client succeeds. There are no incentives to take unnecessary risk.

Are there any hidden fees?

No. All fees, spreads, and commissions are already reflected in your account balance and equity in real time. What you see in your dashboard is exactly what you have. There are no surprise charges, withdrawal fees, or hidden costs.

Will I have real human support?

Yes. Every client works with real professionals who communicate clearly and transparently, without unnecessary technical language. You will always have direct access to your broker or dedicated account manager, whose role is to support growth, manage risk, and protect your interests.